From the Director

Welcome to the Library!

Marianne Burke, Dana Medical Library

Marianne Burke, Dana Medical Library

Welcome back students and faculty in Medicine, Nursing, and all Health Sciences! The Dana Medical Library is your virtual and physical learning space.

Here are a few things to know:

  • The Dana Library Website and the Main Desk service center comprise the best starting places for finding resources and connecting with librarian subject specialists and liaisons to your major program.
  • Virtually all journals, textbooks and databases are electronic and networked with your UVM Net-ID or COMET password.
  • Books and textbooks are easy to find from your laptop or mobile device using CATQuest, the UVM Libraries discovery search engine, or databases such as PubMed, Web of Science, and Clinical Key.

We want to know how we are doing and what you need, please send us a note in our Feedback button, Ask a librarian on the website, stop by the Main desk, or drop me a line at Marianne.Burke@uvm.edu.

Have a great year!

Dana’s Main Desk: A Central Location for all Library Services

WordleImage resized LARGEFor those of you returning from break or beginning your journey as a student, faculty member or medical professional, all the services that you expect from your medical library are available to you through the Main Desk:

The Main Desk is the source for answers to a wide range of questions. Switching to a single service location maximizes library space and better serves patron needs while becoming the central point for help, information, and services at the Library. Stop at the Main Desk to find an e-journal or get started on a PubMed or CatQuest search on your topic!

The Main Desk is the place to go for curriculum support. Access and place materials on reserve, request articles through electronic article delivery and interlibrary loan, gain support for research, get help with database navigation and reserve group study spaces. Also, check out books, media and print journals and borrow supplies like ethernet & power cables, standup desks, white boards & markers, and headphones.

Get help with technology for printing, scanning, copying, public computers, wireless access, and referral to external IT support. In addition, the library has a lost and found and can provide emergency cleanup supplies.

A medical librarian is at hand for research support. Although the word “Reference” may not be used any longer, an on-demand librarian assistance service is available through the Main Desk. Help from librarians is available on a walk-in basis 10 am to 4 pm each weekday. Or make an appointment on the Library’s webpage. Get focused attention for your individual or group research. Here are some of the librarians who are available to help you:

 

Dana removed its Reference Desk after carefully researching the library literature and conducting wide-ranging discussions among Library faculty and staff. The Circulation Desk then morphed into the central location for all services and became the Main Desk.

Staffed by Lesley Boucher (supervisor), John Printon, Brenda Nelson, Colin McClung and Craig Chalone, with the help of student assistants, the Main Desk is the place to find help for all your library needs. Contact them at 656-2200 to get started.

Reserves: How-to Guides for Faculty and Students

Faculty: Put Educational Materials in Your Students’ Hands

ReservesFourbooks (2)

Dana Medical Library supports education for Nursing and Health Sciences students and Medical students, as well as University of Vermont Medical Center employees. Educators in these programs are welcome to place materials on Reserve at the Dana Main Desk.

Dana’s Reserve collection is intended to make limited resources available to as many users as possible. Educators can place UVM Libraries’ books, DVDs, or any other physical thing on Reserve at Dana. Materials can be placed on Reserve by completing the on-line form or e-mailing the course syllabus or reading list to danares@uvm.edu. Personal or department-owned copies of books and legal copies of media may also be placed on Reserve. Just bring the material to the Main Desk at the Dana Medical Library.

Because different educational programs have different needs, a variety of different loan periods are available for Reserve items: 2 hours, 3 days, 7 days or 4 weeks. All Reserve materials may leave the library. The two hour loans checked out within two hours of closing are due back within thirty minutes of opening the next day. There is a Book Return located outside the library’s main entrance in the event the library is closed.

Students: In the User’s Hands

Using reserves is easy with the Course Reserves link.  The quickest way to search is by Course number.  Once you find your item, staff at the desk need the call number to be able to retrieve it. Scrap paper is available to write numbers down, but many users pull up the information on their smart phone and simply hand staff their device.

ReservesTwoscreen (2)Reserves are available on a first come first serve basis.  Wait lists are not an option because of no-shows. The two hour loan means that materials come back in a timely manner so that the next user can wait and study something else. It is understandable then that overdue fines are steep at $10 per hour.  Materials can be renewed if no one else has asked for them. Please bring the item with you to the Main Desk to request a renewal, just in case someone else is waiting for the item.

Loan Periods for reserves are not limited to 2 hours, some can be 3 days, 7 days or 4 weeks depending on the item. The professor, not the library, chooses the loan period.

Don’t hesitate to contact Dana’s Main Desk at 656-4401 with any questions about Reserves.

Active Orientations for New Residents Conducted at Dana

Every summer, new residents enter postgraduate medical training programs at the University of Vermont Medical Center. An introduction to the Dana Medical Library is a standard orientation activity for these new residents. In the past, this consisted of a short lecture outlining library resources, services, and policies. Feedback from the residents revealed that they frequently retained little information from these orientations. This was due to the passive nature of the lecture and the fact that they were being overwhelmed with other information at the same time.

This year, the library redesigned and updated its new resident orientation. The old, passive lecture was replaced with an active learning exercise focused on a poster that highlighted essential Dana Medical Library resources and services. Participating residents spent one minute reading through the library poster, were asked to complete a brief poster survey and were encouraged to ask questions.

Nancy Bianchi-Poster

Active Learning Exercise Poster, Created by Nancy Bianchi and Gary Atwood

The results of this new orientation format were quite revealing. The poster prompted many questions and interesting on-the-spot conversations between residents and librarians. In addition, 80% of the new residents returned completed surveys. Most residents liked the format and felt that it was an effective way to introduce the library. Dana librarians will continue to study this passive turned active learning activity, and build on its success with other library presentations.

For more information, contact Library Associate Professor, Nancy Bianchi at or 656-4371.

Director’s Viewpoint

What’s in a Name?

Marianne Burke, Dana Medical Library

Marianne Burke, Dana Medical Library

What do the words Circulation or Reference mean to you? A few years ago we took down the large letter signs over the service desks at the front of the Library that said “Circulation” and “Reference”. The terms seemed obscure, especially in a medical library (Circulation, defined as the continuous movement of blood through the heart and blood vessels.)  “Circulation” was where library users checked out and returned books or journal volumes.  “Reference” was the desk with the knowledgeable medical librarian who readily found answers to questions as they arose.

Since research journals, textbooks, and multi-format media are now available on mobile devices and desktops, thousands of downloads of UVM Libraries licensed content are completed each year without a visit to the brick and mortar library. Along with electronic delivery of services (article delivery requests for example), many queries are now answered remotely .

Yet, students, faculty, and clinicians do visit the library every month. They come to the library to study, seek services, find a book, and consult with a librarian (See “Dana Survey asks…” article). In fact, 13,409 items were checked out in FY2015.  As we evaluated services and library use, we learned that most questions, including topic-based collection queries, were answered effectively by the professional staff at the front service desk. Librarians, as liaisons to medical & health science campus departments and education programs, are frequently out of the library.

In January, the front desk (formerly known as Circulation) was officially renamed the Main Desk.  The Reference Desk was taken down, replaced with on-demand librarians for complex queries and research consultation by appointment.  (See Main Desk article.)

Medical libraries are changing, and our names are changing too.  Does the term “reference librarian” still apply without a reference desk? Many academic health science libraries don’t think so.  Depending on their position, librarians are called knowledge managers, research informaticians, information literacy specialists, and informationists.

What do you think? What’s in a name?  Do you prefer the traditional nomenclature and services of the library or can you envision with us an exciting, unfolding future?

Marianne Burke MA AHIP, Library Associate Professor

Director, Dana Medical Library

Library Main Desk helps more than ever

MainDeskImagecropped

Main Desk staff assisting patron

After carefully researching the library literature and conducting wide-ranging discussions among Library faculty and staff, Dana closed and removed its Reference Desk in January. Although the word “Reference” may not be used any longer, an on-demand librarian assistance service is still available through the Main Desk. In addition, the Main Desk now answers a variety of questions. Switching to a single service location maximizes library space and better serves patron needs while becoming the central point for help, information, and services at the Library. Stop at the Main Desk to find an e-journal or get started on a PubMed or CatQuest search on your topic!

Research Support

In 2015, the Main Desk staff encountered 1,840 reference questions and, in the first quarter of 2016 (January to March), the new single service Main Desk received 662 reference queries. Main Desk staff are now, more than ever, prepared to answer research questions. However, for more in-depth queries, staff can refer you to the on-demand librarian.

Assistance from librarians is available on a walk-in basis 10 am to 4 pm each weekday. Or make an appointment on the Library’s webpage. Get focused attention for individual or group research.

Student Curriculum and Technical Support

The Main Desk is also the place to go for curriculum support. Access and place materials on reserve, request articles through electronic article delivery and interlibrary loan, gain support for research, get help with database navigation and reserve group study spaces.  Also, check out books, media and print journals and borrow supplies like ethernet & power cables, standup desks, white boards & markers, and headphones.

Get help with technology for printing, scanning, copying, public computers, wireless access, and referral to external IT support. In addition, the library has a lost and found and can provide emergency cleanup supplies.

Staffed by Lesley Boucher (supervisor), John Printon, Brenda Nelson, Colin McClung and Craig Chalone, with the help of student assistants, the Main Desk is available to help you with all your library needs. Contact them at 656-2200 to get started.

Dana Survey asks, Who uses the library for What?

During the last week of February (Feb 23-28), Dana conducted a library survey to determine “Who is using the Dana Library?” and “For what purpose?”. Library faculty and staff distributed surveys to everyone entering the Library for one hour at different times on each day. The survey asked visitors to state why they were using the Library and allowed them to select more than one activity. A total of 268 surveys were distributed with 243 patrons completing the questionnaire. Of those surveyed, 90% (219) came to the library to study or do coursework and many of those individuals used their personal laptops. The following chart reveals more survey details:

WhoGraph

WhatGraph

As the chart above shows, our largest patron group was Medical Students (35%), followed by Other Undergraduate Students (28%). Our lowest Patron Group was UVM Med Center employees (2%). For Purpose of Visit, Study or Coursework (90%) was the most common reason and 70% of patrons preferred to use their laptops as opposed to the library computers.

Dana will use this information to plan programs and services at the Library. We will also compare this information with previous years’ patron studies and map trends in library usage. For more information, contact Donna O’Malley at 656-4415.

Whiteboard Survey: Students Weigh-in on Study Space

Furniture survey image (2)In February, Library staff conducted a whiteboard survey in the space where the Reference Desk once resided. With the removal of the Desk, this empty space was re-claimed as study space, and now it needed furniture! Who better to ask about usable and comfortable furniture than our very own patrons? Library patrons were asked to share their thoughts on the whiteboard to the following two questions:

  1. What kind of furniture would you like in this area? The choices were: Carrels, Lounge Chairs, Lounge Chairs with Laptop Desks, Round Tables, Rectangular Tables
  2. Comments or other suggestions?

The most popular response came from the Comments question. Twenty-one respondents indicated that they would prefer standing desks. The next most popular response was rectangular tables (19), followed by lounge chairs (9) and lounge chairs with desks (8). Only five people wanted to see carrels in this area. No one was a fan of round tables.

Other popular survey suggestions included a fish tank, massage chairs, and kittens and puppies. Another idea was to move all the chairs against the wall from the former Reference area, and fill in the center with tables.

As a result of the survey, we have rearranged the existing furniture as suggested and added another rectangular table. We are in the process of scheduling more visits from Tucker the therapy dog. And we are investigating using our mobile monitor to display a fish tank video when it is not in use elsewhere. Survey feedback will also inform future decisions about purchasing furniture for the Dana Library. As a reminder, the Main Desk has nine portable stand-up desks that can be checked out.

More questions or comments? Contact Lesley Boucher at 656-4404.

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