Dana’s Main Desk: A Central Location for all Library Services

WordleImage resized LARGEFor those of you returning from break or beginning your journey as a student, faculty member or medical professional, all the services that you expect from your medical library are available to you through the Main Desk:

The Main Desk is the source for answers to a wide range of questions. Switching to a single service location maximizes library space and better serves patron needs while becoming the central point for help, information, and services at the Library. Stop at the Main Desk to find an e-journal or get started on a PubMed or CatQuest search on your topic!

The Main Desk is the place to go for curriculum support. Access and place materials on reserve, request articles through electronic article delivery and interlibrary loan, gain support for research, get help with database navigation and reserve group study spaces. Also, check out books, media and print journals and borrow supplies like ethernet & power cables, standup desks, white boards & markers, and headphones.

Get help with technology for printing, scanning, copying, public computers, wireless access, and referral to external IT support. In addition, the library has a lost and found and can provide emergency cleanup supplies.

A medical librarian is at hand for research support. Although the word “Reference” may not be used any longer, an on-demand librarian assistance service is available through the Main Desk. Help from librarians is available on a walk-in basis 10 am to 4 pm each weekday. Or make an appointment on the Library’s webpage. Get focused attention for your individual or group research. Here are some of the librarians who are available to help you:

 

Dana removed its Reference Desk after carefully researching the library literature and conducting wide-ranging discussions among Library faculty and staff. The Circulation Desk then morphed into the central location for all services and became the Main Desk.

Staffed by Lesley Boucher (supervisor), John Printon, Brenda Nelson, Colin McClung and Craig Chalone, with the help of student assistants, the Main Desk is the place to find help for all your library needs. Contact them at 656-2200 to get started.

Dana Print Collection will be Moved During Library Re-model. Streamlined Current Collection to Return.

DTK_5448New and returning students and faculty, welcome to Dana Medical Library.

While all of the staff, resources, and services you have come to expect will still be here, there will be some changes this semester and the coming year. All websites, electronic journals and databases are available through the UVM network, Dana website and COMET as usual.

Beginning at the end of August, print collections will be moved to new locations outside of the library in preparation for Learning Commons renovations. The compact shelving at the north rear of the library will be removed. Expect special staff moving in and around the library as well as some noise.

After that, a contained area for study will be quickly built to reduce any construction noise. The purpose of the construction is to improve health sciences and medical education by adding a recording studio, upgraded inter-professional classroom, and faculty development space. The new construction will also provide a larger quiet study area and 24×7 study space.

This may sound dramatic but don’t worry, we are doing everything we can to reduce problems.

  • The contained quiet study area will be built as the first part of the project.
  • All books will be retrieved for you on request.
  • Many books that you might need for classes in Medicine, and Nursing and Health Sciences are available on Reserve at the Main Desk. USMLE and other Board study books will be kept in the library. Why not check out the books you want now.
  • The most used and recent portions of our print collection will come back to the library soon, within a few weeks we hope. In the meantime, the loan period for books will be increased from 4 weeks to 8 weeks.

If you have any concerns, please ask a staff member at the Main desk to help or contact Marianne Burke, Director, Dana Medical Library at 656-0695.

Elinor Avery of Dana Interlibrary Loan Retires

Elinor

Elinor Avery, DD/ILL

Elinor Avery, of the Document Delivery/Interlibrary Loan Department (DD/ILL), retired on June 30, 2016 after 14 years of service for the University of Vermont. Elinor started in DD/ILL in September of 2002, back when Document Delivery had a brisk photocopying business. Elinor’s work focused for many years on Document Delivery and Interlibrary Loan lending. She filled requests for photocopies and scans from Dana Library’s collections for Dana patrons as well as for libraries all over the world. Later, Elinor’s position changed to incorporate all aspects of DD/ILL, including filling requests from UVM and Fletcher Allen patrons for materials to be borrowed from other libraries or institutions. Elinor was known for her excellent patron service and superb sleuthing skills, verifying citations and locating hard-to find items, often filling requests in less than 24 hours. Her friendly face greeted patrons at the DD/ILL door.

Faculty Praise for ILL

Many health sciences patrons appreciated her work and high level of customer service. In a survey of Dana ILL users, 87% indicated that being able to borrow materials for patient care, research or academic work was “essential,” with 13% rating it “very important.” Many respondents commented positively on Interlibrary Loan. “Being able to… request articles from the [Interlibrary Loan] service is absolutely critical to the teaching mission,” said one respondent. Another noted, “This [Interlibrary Loan] service is so efficient and reliable, I really depend on it to keep me up to date on related research, etc.” Speed of delivery was also rated as important and commented on by survey respondents. One respondent said, “I have been amazed that many of my ILL requests are filled the same day.”

Active in Campus Service

Ms. Avery was also a valued colleague who often gave time to University Libraries-wide service opportunities. She served on UVM Libraries Staff and Faculty Development Committee and many other working groups focused on improving the patron experience at Dana Medical Library and Bailey/Howe Library. Her positivity, collegiality, and strong commitment to excellence will be missed by all of her coworkers in the Libraries. But her friendship and work ethic will especially be missed by those in Dana Medical Library; we wish her the best of luck on all her future adventures in retirement.

Staff News

Dana Librarian Publishes Article on Zika Virus

Fran new

Frances Delwiche, MLS

Dana Library Associate Professor, Fran Delwiche MLIS, publishes an article on the rise and challenges of the Zika virus in the journal of Science & Technology Libraries.

Frances A. Delwiche (2016): Reviews of Science for Science Librarians: The Challenge of the Zika Virus: An Emerging Arbovirus Disease. Science & Technology Libraries. DOI:10.1080/0194262X.2016.1192007

 

Dana Librarian appointed to editorial board of MedEdPORTAL

Gary

Gary Atwood, MSLIS

Dana Library Associate Professor, Gary Atwood, MA, MSLIS, has been appointed to the editorial board of MedEdPORTAL for a two-year term. MedEdPORTAL is an online publication service provided at no charge by the Association of American Medical Colleges (AAMC). The intent is to promote collaboration and educational scholarship by helping educators publish and share educational resources. As a member of the board, Gary will assist in providing guidance on the MedEdPORTAL peer review process and editorial policies as well as the strategic priorities and positioning of the program.

Library Main Desk helps more than ever

MainDeskImagecropped

Main Desk staff assisting patron

After carefully researching the library literature and conducting wide-ranging discussions among Library faculty and staff, Dana closed and removed its Reference Desk in January. Although the word “Reference” may not be used any longer, an on-demand librarian assistance service is still available through the Main Desk. In addition, the Main Desk now answers a variety of questions. Switching to a single service location maximizes library space and better serves patron needs while becoming the central point for help, information, and services at the Library. Stop at the Main Desk to find an e-journal or get started on a PubMed or CatQuest search on your topic!

Research Support

In 2015, the Main Desk staff encountered 1,840 reference questions and, in the first quarter of 2016 (January to March), the new single service Main Desk received 662 reference queries. Main Desk staff are now, more than ever, prepared to answer research questions. However, for more in-depth queries, staff can refer you to the on-demand librarian.

Assistance from librarians is available on a walk-in basis 10 am to 4 pm each weekday. Or make an appointment on the Library’s webpage. Get focused attention for individual or group research.

Student Curriculum and Technical Support

The Main Desk is also the place to go for curriculum support. Access and place materials on reserve, request articles through electronic article delivery and interlibrary loan, gain support for research, get help with database navigation and reserve group study spaces.  Also, check out books, media and print journals and borrow supplies like ethernet & power cables, standup desks, white boards & markers, and headphones.

Get help with technology for printing, scanning, copying, public computers, wireless access, and referral to external IT support. In addition, the library has a lost and found and can provide emergency cleanup supplies.

Staffed by Lesley Boucher (supervisor), John Printon, Brenda Nelson, Colin McClung and Craig Chalone, with the help of student assistants, the Main Desk is available to help you with all your library needs. Contact them at 656-2200 to get started.

Dana Survey asks, Who uses the library for What?

During the last week of February (Feb 23-28), Dana conducted a library survey to determine “Who is using the Dana Library?” and “For what purpose?”. Library faculty and staff distributed surveys to everyone entering the Library for one hour at different times on each day. The survey asked visitors to state why they were using the Library and allowed them to select more than one activity. A total of 268 surveys were distributed with 243 patrons completing the questionnaire. Of those surveyed, 90% (219) came to the library to study or do coursework and many of those individuals used their personal laptops. The following chart reveals more survey details:

WhoGraph

WhatGraph

As the chart above shows, our largest patron group was Medical Students (35%), followed by Other Undergraduate Students (28%). Our lowest Patron Group was UVM Med Center employees (2%). For Purpose of Visit, Study or Coursework (90%) was the most common reason and 70% of patrons preferred to use their laptops as opposed to the library computers.

Dana will use this information to plan programs and services at the Library. We will also compare this information with previous years’ patron studies and map trends in library usage. For more information, contact Donna O’Malley at 656-4415.

UVM Librarians Collaborate in Peru

FredPeru2

Fred Pond, MLS, in Lima, Peru

Dana Librarian Fred Pond, MLS, recently participated in a professional visit at the Pontifical Catholic University of Peru (PUCP), in Lima. Building on a university collaboration which was formed in 2010, Fred & Bailey-Howe Librarian Laurie Kutner spent several days working with librarians at PUCP, discussing building relationships between librarians and teaching faculty.  Specifically, UVM & PUCP librarians worked to enhance access, or discoverability of library information resources, such as databases, journals, books, and research guides, similar to what is available at Dana’s website, Research Guides By Subject. At the end of the visit, Fred & Laurie attended a Latin American Librarian conference, the International Congress of University Libraries (CIBU 2016), held on the PUCP campus. UVM & PUCP librarians will continue to exchange knowledge in the coming year; a follow-up visit may occur in the future, including professional exchanges in other disciplines.

Fred is an acting member of the Dana Library staff through June. He is currently the liaison for the departments of Family Medicine, Surgery, Anesthesiology, and Pharmacies, and has broad interests in Health Sciences, History of Medicine and Vermont History.

Associated webpages:

Pontifical Catholic University of Peru http://www.pucp.edu.pe/en/

International Congress of University Libraries http://congreso.pucp.edu.pe/cibu2016/

Dana’s Research Guides http://researchguides.uvm.edu/dana

Staff News

Craig Chalone

Craig_Chalone

Craig Chalone

Joining Access Services in February, Craig Chalone comes to the library from the University of Maine at Machias, Merrill Library, where he also worked as Adjunct Faculty in Music at the college. Before his time in Maine, Craig worked at the Bailey-Howe Library here at the University of Vermont for 6 years. Outside of work, Craig enjoys reading, walking, baseball, playing guitar and mandolin, and collecting music. He also has a love for nature and animals.

Kristen_Florian

Kristin Florian

Kristin Florian

Joining Collections Management, Kristin Florian began work in March and has been busily learning the ropes of medical collection development, e-resources trouble-shooting, and a host of other activities. She comes to us most recently from the Lexington County Public Library System in Lexington, South Carolina where she coordinated non-fiction collection development, among other tasks. This past winter was her first winter in Vermont and she tried both downhill and cross-country skiing for the first time.

Kate Bright

Bright_Kate_photo

Kate Bright

Kate Bright is Dana’s newest member, joining Dana’s Admin Department in May. Kate is originally from Upstate New York and, as a child, spent summers on Schroon Lake in the Adirondacks. She graduated from Bard College in 2001 and moved to Madison WI to complete a graduate art degree in painting in 2007. After spending 6 years in Wisconsin and having her 2 children at home, she and her family moved to VT to be closer to family. She more recently worked at the Shelburne Museum in their education department facilitating programs, one of which was a tour program for individuals who are blind or partially sighted. Continuing to paint, she still spends a lot of time in the Adirondacks but has acquired a deep love for Vermont and is happy to call it home.

Marianne Burke

From July to December 2015, Dana Medical Library Director Marianne Burke, MLS AHIP, will be on sabbatical pursuing a doctoral degree at the UVM Center for Clinical and Translational Science, and conducting research at the hospital.

For more information on Staff News, contact Kate Bright at (802) 656-0695.


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