Marie McGarry in Dana Interlibrary Loan Retires

Marie McGarry, Interlibrary Loan (ILL) Specialist, retires on February 28, 2014 after 29 years of service for the University of Vermont. Marie came to the Dana Medical Library in January of 1985. Initially working in cataloging, Marie then moved to ILL Borrowing, where she filled requests from UVM and Fletcher Allen patrons for materials to be borrowed from other libraries or institutions. Marie has borrowed books and other materials from as far away as Hong Kong and Australia, and is known for filling requests at lightning speed. ILL regularly receives requested journal articles as quickly as 4 hours after the request has been placed. Marie has been particularly good at meeting patron needs for high quality materials delivered quickly, and she does so while saving the Library money but never sacrificing quality patron service.

Many health sciences area patrons appreciate her work. In a recent survey of Dana ILL users, 87% indicated that being able to borrow materials for patient care, research or academic work was “essential”, with 13% rating it “very important.” Many respondents commented positively on Interlibrary Loan. “Being able to… request articles from the [Interlibrary Loan] service is absolutely critical to the teaching mission,” said one respondent. Another noted, “This [Interlibrary Loan] service is so efficient and reliable, I really depend on it to keep me up to date on related research, etc.” Speed of delivery was also rated as important and commented on by survey respondents. One respondent said, “I have been amazed that many of my ILL requests are filled the same day.”

Judging by patron feedback, Interlibrary Loan is an important service for all kinds of work: from student assignments to clinical practice. Dana Library is committed to continuing this high level of service, but there can be no denying that Marie has been a key member of the Interlibrary Loan team. She will be missed by colleagues and patrons alike. Dana Library faculty and staff wish her the very best in her new adventure of retirement!

“No fee” policy continues for Dana InterLibrary Loan

Dana Library will continue indefinitely the “no fee” policy for UVM faculty, staff and students, and Fletcher Allen employees needing to borrow journal articles and books from other libraries (Interlibrary Loan). Since the elimination of fees last September, health science students, faculty researchers and clinicians have taken advantage of their ability to obtain information resources that the Library does not own or subscribe to via ILL and have requested over 1400 journal articles.

It’s easy to request an article or other publication. First, determine that the Libraries’ do not have the book or journal you need. Look in the Title List of all UVM Electronic Journals (A-Z) on the Dana/UVM Libraries Website. Search for the title in the Libraries online catalog (Voyager) too. If you can’t find it either place, fill out the ILL request form at http://library.uvm.edu/services/ill/index.html as fully as you can and submit it. Usually the request can be filled in less than two days. Inter-Library Borrowing Professional Marie McGarry said, “There is a lot of satisfaction to providing information needed for clinical research and education. I am happy to respond to requests from all our patrons.”

Winter Holiday Hours

Dana Medical Library hours will be reduced between Friday December 19, 2008 and Sunday January 4, 2009:

Friday December 19 7:30am-7pm
Saturday December 20 9am-7pm

Sunday December 21 9am-10pm
Monday-Tuesday, December 22 and 23 8am-10pm
Wednesday December 24 8am-3pm
Thursday December 25 through Sunday December 28 – CLOSED

Monday – Wednesday December 29-31 noon-5pm
Thursday January 1 through Saturday January 3, 2009 – CLOSED

Sunday January 4, 2009 9am-5pm

Regular hours will resume Monday January 5, 2009

If you need further information about Library Hours, go to http://library.uvm.edu/dana/hours/exceptions.html. You may also call 656-2200 with any questions.

HOLIDAY REFERENCE DESK HOURS

The reference desk will be open regular hours, Monday-Friday, 10am to 4pm through Tuesday, December 23rd. The reference desk will be CLOSED Wednesday, December 24th-Sunday, January 4th, reopening at 10 am on Monday, January 5th.

HOLIDAY DOCUMENT DELIVERY & INTERLIBRARY LOAN HOURS

Document Delivery and Interlibrary Loan requests will not be filled from Wednesday, December 24th, through Sunday, January 4th.  Service will resume on Monday, January 5th.

Library Pilots Interlibrary Loan Fee Waiver

The Dana Medical Library is pleased to announce a pilot project in Interlibrary Loan waiving the ILL fee on the first 25 requests for all UVM current faculty, staff and students, and Fletcher Allen Health Care employees, in the fall 2008 semester, starting immediately. The regular $5 fee will be waived for all routine interlibrary loan requests, including journal articles, books and audiovisual materials. Copyright fees may still apply and will not be waived. In the event of copyright charges, the ILL Department will always contact the patron first. For more information about Interlibrary Loan, go to: http://library.uvm.edu/dana/services/dd_ill.html.

The impact of the fee waiver plan on patron service and library costs will be evaluated in January.